If you are using Shopifys checkout extensibility, you will need to enable the app block before Asklayer will be visible.
-
Go to Online Store > Themes, and click Customize.
-
Click the dropdown at the top and select Checkout and new customer accounts.
-
From the dropdown at the top, select Thank you.
-
Add the app block.
-
Click post-purchase-survey Asklayer.
-
Ensure it is added and save.
-
If you also want to display the survey on the order status page, select Order Status at step 5 and follow steps 6-8.
That's it! Please note that due to Shopify's checkout extensibility limitations, the survey design and color will differ from the preview. Thank you for your understanding.